Terms and Conditions 

Terms and Conditions of the "Easypay" App Introduction: These terms and conditions govern the use of the "Easypay" app, which aims to facilitate payment receiving operations through mobile devices. By using the app, creating an account in "Easypay," visiting our website, and/or subscribing to any of our services, you agree to comply with the following terms and conditions, including any additional rules, regulations, and policies mentioned herein. These terms and conditions apply to all users of the "Easypay" app, including, but not limited to, browsers, sellers, customers, merchants, and/or content contributors.

Please read these terms and conditions carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you will not be able to access the website or use any of the services.

As part of our commitment to providing innovative "Easypay" services that facilitate payment receiving operations through mobile devices, we emphasize that your use of our app signifies your explicit acceptance of a set of terms and conditions designed to ensure a safe and convenient user experience. These terms define "user" as any individual or entity interacting with the app, and "service" as all the functions and features provided by the app. We ensure that the app is used in compliance with the local laws of Saudi Arabia, with a strict commitment to protecting users' privacy and data in accordance with data protection laws applicable in Saudi Arabia. These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia, and any disputes will be resolved through local legal channels, ensuring a secure and reliable environment for your electronic transactions.

Subscription Terms: Requirements for subscribing to the "Easypay" app:

  1. Age: The customer must be at least 18 years old to subscribe to the "Easypay" app. By using the app, you acknowledge and warrant that you meet this age requirement.
  2. Providing Data: The customer must provide "Easypay" with all data and documents required to complete the registration and verification process. This data must be accurate, complete, and up-to-date at all times.
  3. Maintaining Personal Data: The customer is responsible for protecting any registration information and personal data used to access the service and maintaining its confidentiality. The customer must immediately inform "Easypay" if any unauthorized use of their account is suspected.
  4. Agreement to Terms and Conditions: By subscribing to "Easypay," the customer acknowledges and agrees to comply with the terms and conditions and the privacy policy of the app, which may be updated from time to time. Continuing to use the service after any updates is considered acceptance of these changes.

Customer's Commitment to Pay Subscription Fees: Payment of Fees: The customer undertakes to pay all fees related to subscribing to the services of the "Easypay" app according to the plan chosen at registration or renewal. Payment must be made at the times agreed upon in the terms. In the event of a payment delay, the "Easypay" app reserves the right to suspend the service until full payment is made.

Customer's Commitment to Providing Documents: Providing Documents: The customer undertakes to provide the "Easypay" app with all documents and information that the company may require to provide the services or to verify the customer's identity and the accuracy of the information provided. The documents provided must be correct, up-to-date, and complete. The "Easypay" app reserves the right to refuse to provide services or terminate the subscription if the information or documents provided are found to be incorrect or incomplete.

Contract Termination: Subscription Termination: Both the "Easypay" app and the customer have the right to terminate this contract at any time according to the terms specified below:

  1. Termination by the Customer: The customer can terminate their subscription to the "Easypay" services by sending a formal letter with a required 30-day advance notice before the desired termination date.
  2. Termination by "Easypay": The "Easypay" app reserves the right to terminate the service provided to the customer or suspend it partially or completely, without prior notice, in case the customer violates any of the terms and conditions of this contract or for any other legal reason that justifies termination.
  3. Effects of Termination: Upon termination of the contract, the customer must immediately stop using the service, and "Easypay" must delete all customer-related data, in accordance with the privacy policy and applicable legislation.
  4. Obligations After Termination: Both parties remain obligated to any commitments that arose before the termination date and are supposed to continue after termination by their nature.

We value your trust in "Easypay" and look forward to providing an exceptional user experience. We are committed to operating with transparency and integrity with all our users.

Complaints and Suggestions: Submitting Complaints and Suggestions: The "Easypay" app is committed to providing high-quality service to all its customers. We appreciate your communication with us and welcome any complaints or suggestions related to your experience with the app. If you have any complaints or suggestions you would like to share, please contact us via email at support@easyerps.com or through the "Contact Us" section in the app. We will address all complaints seriously and quickly and strive to provide suitable solutions as soon as possible. We aim to respond to all inquiries within 3 business days of their receipt. We are committed to improving our services and the user experience based on your feedback and suggestions. Thank you for your continued support and cooperation in making the "Easypay" app better.

Disclaimer: The "Easypay" app and all associated services are provided "as is" and "as available," and the "Easypay" app does not provide any express or implied warranties regarding the performance of the app, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The "Easypay" app does not guarantee that the services will meet your requirements, or that the service will be uninterrupted, secure, or error-free.

Limitations of Liability: Under no circumstances will the "Easypay" app or its employees, directors, shareholders, partners, or agents be liable to any third party for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages resulting from loss of profits, loss of data, or any other damages arising from your use or inability to use the "Easypay" app services, even if "Easypay" or its authorized representative has been notified of the possibility of such damages.

Customer's Violation of Laws: Customers are fully responsible for ensuring that their use of the "Easypay" app and the services provided through it complies with all applicable local and international laws and regulations. The "Easypay" app or any of its employees, directors, shareholders, partners, or agents are not responsible for any losses, damages, penalties, fines, or legal costs resulting from the customer's violation of any applicable law or regulation during the use of the service. The customer is responsible for defending "Easypay" and compensating it against any claims, liabilities, costs, and damages resulting from such violations.

Disclaimer from Hacking or Guarantee of Service Continuity: Disclaimer from Hacking: The "Easypay" app makes significant efforts to protect users' data and maintain the security of information against unauthorized access or hacking. However, due to the nature of the Internet and digital technology, the security of information cannot be absolutely guaranteed. Therefore, the "Easypay" app is not responsible for any loss, theft, destruction, or unintentional disclosure of personal information or data due to events beyond our control, including, but not limited to, security breaches.

Guarantee of Service Continuity: The "Easypay" app strives to ensure the continuity and availability of the service without interruption. However, there may be circumstances beyond our control that may lead to a temporary disruption of the service, including maintenance, updates, or technical failures. The "Easypay" app does not guarantee uninterrupted service or error-free system operation and is not responsible for any losses or damages that may result from these interruptions or errors.

Damage Caused by Third Parties: The "Easypay" app is not responsible for any damages or losses resulting from the actions or omissions of third parties, including, but not limited to, financial fraud, identity theft, or any other harmful interference. This includes damages that may arise from content or services provided by a third party accessed through or integrated into the "Easypay" app.

Viruses and Spyware: The "Easypay" app makes reasonable efforts to ensure that the service is free from viruses, spyware, and other malicious software. However, the security of the Internet cannot be absolutely guaranteed, and therefore, the "Easypay" app is not responsible for any damage that may occur to users' devices or data as a result of using the service.

Inaccuracy or Errors: While the "Easypay" app strives to provide accurate and up-to-date information, it cannot guarantee that the content provided is error-free or omission-free. Therefore, the "Easypay" app is not responsible for any inaccuracies or errors in the information provided through the service, and users are advised to exercise caution and verify the accuracy of the information before making any decisions based on it.

General Disclaimer: Users understand and agree that their use of the "Easypay" app is at their own risk and that all services provided are "as is" and "as available" without any warranties of any kind, whether express or implied.

Privacy Policy of the "Easypay" App:

  1. Information Collection: We collect the necessary information to provide the service effectively, including personal data such as name and contact information.
  2. Use of Information: We use the collected information to improve the service and communicate with users about updates and offers.
  3. Sharing Information: We do not share users' personal information with third parties except with explicit consent or as required by law.
  4. Security: We take appropriate security measures to protect information from unauthorized access, alteration, disclosure, or destruction.
  5. User Rights: Users have the right to access their personal data, correct it, and request its deletion.

Amendments to the Terms and Conditions and Privacy Policy: Updates to the Terms and Conditions and Privacy Policy: The "Easypay" app reserves the right to update and modify these terms and conditions and the privacy policy at any time to reflect changes in our services, applicable laws, or other reasons. We are committed to notifying users of any significant changes through the app itself or via email. Continuing to use the app after these changes means accepting the updated terms and conditions and privacy policy. User Responsibility: It is the user's responsibility to regularly review the terms and conditions and privacy policy to ensure understanding of any changes that may occur. Discontinuing the use of the app in case of disagreement with the updated terms is considered cancellation of this agreement.

Communication: The notifications we provide to customers (other than the notice of amendments to the terms and conditions (mentioned in the introduction above)), can be delivered in several ways depending on the circumstances. For example, we may send an email or contact the customer at a suitable time determined and provided by the customer in the "Easypay" service agreement, or we may notify users through their control panel or other sections on the app. When we post these notifications, we do so in the appropriate area of the site for the notice. It is the customer's responsibility to stay updated in this regard. The customer agrees to maintain updated registration data, which can be done by contacting us at easypay@easyerps.com.

Under the privacy policy, if the customer sends to "Easypay" or posts about "Easypay" services in any public area including information, ideas, inventions, concepts, techniques, or knowledge ("User Submissions"), for any purpose, including development, manufacturing, and/or marketing of products or services involving such information, the customer acknowledges that "Easypay" can use User Submissions without restriction without recognition or compensation to you, and the customer waives any claim to ownership or compensation or any other rights they may have regarding User Submissions.

Acknowledgment: By using the "Easypay" app, you acknowledge and agree that you have carefully read these terms, understand them, and agree to comply with them. If you do not agree with these terms, you are not authorized to use the "Easypay" app and services.